Universal Remote control for SONY TV
RM-ED009 RM-ED011 rm-ed012
1. Full refund if it is not work, seller will pay for the reuturn shipping cost.
2. 1 year Guarantee. Brand New with high quality.
3. Work with 2xAA batteries (not supplied)
It is not the original, it is a replacement!!
Most of the functions are the same of the original remote control, but maybe have some dfferent keys!.
1.Usually we will ship out the parcel in 3days(not including the Holidays).
2.We only ship to confirmed order addresses . Your order address MUST MATCH your Shipping address. Especially zip code.
3.If you don’t receive your shipment within 35 days, please contact us,
We will track the shipment and get back to you as soon as possible with a reply,
if you don’t receive the product in 60days(Brazil is 90days), you can ask for the full refund.
1. 12 MONTHS Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt).
2. Defective items MUST BE reported within the warranty period . You must tell us what the defect is and give us your order number.
We will send you a new replacement or refund the money if the defect is true.
1. If you don’t receive the items in 60days(Brazil is 90days), you will receive full refund.
2. If you receive a broken or damaged item, send us a photo, you will receive full refund.
3. If the remote control cannot work for your device, tell us your device model, you will receive full refund if it is our fault.
4. If the the product is not as advertised, you will receive full refund. Seller will pay all the shipping cost.
5. If you find any problems, please contact us in 15days after you receive the items.
we will instruct you how to receive the refund or get a new replacement.
1. We maintain high standards of excellence and strive for 100% customer satisfaction!
2. We would like you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns
3. Feedback is very important for us. Please try to give us 5 stars if you are satisfied with our product and our service.